Warranty
Main body (incl. battery, battery charger, frame, motor, controller, dashboard, front fork, main harness) | 2 years |
Accessories(incl, brake levers, brake disc, brake line, throttle control and other non-daily consumable parts) | 6 months |
Consumable parts (incl. anti-collision strip, headlight, bell, fender, taillight, decorative cover, kick stand, foot pad) | 3 months |
The final interpretation right of after-sales service is reserved by NIU company.
OUT OF WARRANTY
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Any damage which results from abuse, misuse, or neglect including but limited to, fire, collision, water damage, riding over obstacles, or theft.
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Any damage due to aging such as color shading or fading of painted surface, deterioration of plated surface, deterioration of rubber and plastics or rusting.
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Any product which has been re-modeled or modified.
- Spare parts out of the warranty period
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Cracking of the frame caused by excessive load.
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Water damage to electrical parts.
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Front wheel or motor deformation.
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Abrasion of plastic parts and/or brake parts.
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Torn or damaged stickers.
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Flat tires.
If you have any questions, please email us at
Global-Service@niu.com
Address: No.5 Lingxiang Road,WEZ, Wujin Changzhou, Jiangsu Province China
Phone: +1 (888) 901-6033